- Established2024
- OperatorHOTPOKIES
- LicenceCuraçao (GC)
- Support24/7 live chat
How to get in touch
To contact us by email, send your message to support@ausclubcasino.click. Please describe your question clearly so the support team can direct it to the right area and provide useful guidance. Support usually replies within 24 hours, although response times may vary depending on the complexity and volume of enquiries.
You can write to support about matters such as:
- Account access, profile details and verification questions
- Deposit and withdrawal enquiries
- Questions about bonus terms and promotional conditions
- Technical problems, website errors or difficulties using account features
- Responsible gambling requests, including questions about available support options
What to include in your message
When emailing support@ausclubcasino.click, include the account email address or username connected with your account, a short description of the issue and any relevant details, such as when the problem occurred or which feature was affected. If appropriate, attach screenshots that show the issue. Do not include your password or other unnecessary sensitive information.
Providing complete information helps support understand your request faster and may reduce the need for follow-up questions. If your enquiry involves payments, include only the general transaction details requested by support and keep your account information accurate and up to date.
